Showing posts with label BT. Show all posts
Showing posts with label BT. Show all posts

31.8.07

BT Breakthrough!

Picture created by Ina.



Yes you have it right, I have found the one and only way to deal with BT!

That is to speak/email a certain CEO of a certain company (which is our present focus of hate) and guess what?! You get a response within hours not days, as per the usual lag time of responses.

(EDIT: name and email of the ceo of BT have been taken down as this may result in an influx of angry people email him and detracting from my own issue. This will be a temporary thing and is done after a request by my flat mate. Sorry. But to be honest its an easy find, just use google.)

The response for me: That the issues I had will be sent to their super fast super skilled advanced customer support team of Uberness. Not those crappy plebs of which there are 2 of that deal with the thousands of thousands of calls every day.

Then a email was sent by BT, saying that 'Jason' on a specific phone number would deal with our problem from now on.

So guys. DO this now! and get some sort of resolutions to your problems!

W00t.

Updates on the situ will follow.

30.8.07

Hatred for BT

There is nothing as universal within the UK (and I would lack surprise if this extended externally of these fair isles) but it's peoples hatred for BT.

BT is a shambles.

It is simply the worst company (excepting ethical issues) that there is. It does not do its job, well or otherwise, it holds an almost monopoly on many of its services and a total monopoly on the lines that enter your house and the methods of installing such a line.

Now this is where the crux of the matter is held. The installation of liens into the houses of people in Britain. Here Bt signally manages to fail to provide the most basic service. It is the reason why I am writing this from work as opposed to home. The night before the engineer was meant to arrive, at 8pm, someone called to say "oh there was a mistake with your order. The next slot that an engineer can arrive is in 7 days... err sorry?" This being over 2-3 weeks of waiting.

There is much much more that could be said. But others have said it already. Have a look at Ina's blog for example, which i found by typing 'I HATE BT' into google. Post 1 Post 2and Post 3 which comments on others who have the same urge to type 'I HATE BT' into search engines.


Nice.

I promote some sort of bloggingly-incited revolution against this most terrible and disastrous of companies. Any takers?

..Please?

I want Retribution!